LingaTech
Product Owner
Remote - Contracted
Position Type: Remote | Prefer candidates in CST
Contract Length: 4 months + possible extensions
Position Overview:
This role supports the delivery of AI-enabled call center solutions by owning end-to-end product development and deployment within a regulated environment focused on efficiency and automation. The position works closely with business stakeholders, engineering teams, and third-party vendors to ensure requirements are well-defined, solutions are delivered on time, and deployments are executed smoothly.
Duties:
Contract Length: 4 months + possible extensions
Position Overview:
This role supports the delivery of AI-enabled call center solutions by owning end-to-end product development and deployment within a regulated environment focused on efficiency and automation. The position works closely with business stakeholders, engineering teams, and third-party vendors to ensure requirements are well-defined, solutions are delivered on time, and deployments are executed smoothly.
Duties:
Own end-to-end product development and deployment activities for AI-enabled call center solutions
Partner with business stakeholders to elicit, document, and refine functional and operational requirements
Develop, prioritize, and maintain the product backlog in close coordination with engineering teams
Collaborate with product and project leadership to plan and execute deployment and rollout activities
Coordinate with third-party vendors to track progress, ensure timely delivery, and drive issue resolution
Work closely with testing leads to confirm test readiness, manage defects, and support timely resolution of issues
