Bachelor's degree or higher in a related technical field
5+ years of experience in software quality assurance
Proficiency in manual testing, including system, integration, and regression testing
4+ years of Salesforce platform testing experience (e.g., Lightning, Flows, Objects)
Strong knowledge of Agile/Scrum methodologies
Proficiency in defect tracking tools like Jira or Azure DevOps
Experience in API testing tools such as Postman or SoapUI
Expertise in test case design and documentation
Knowledge of data validation and SQL (e.g., Snowflake or similar platforms)
Experience with test automation tools like Playwright, Selenium, or Copado
Skills in UAT coordination and business analysis
Familiarity with public sector standards, including accessibility (Section 508) and data privacy requirements
Experience managing test data and deployments across Salesforce Sandbox environments
Create functional and non-functional test cases and acceptance criteria for Salesforce Lightning components, custom objects, and automated flows
Execute functional, regression, and integration testing, including Salesforce and external data platform integrations (e.g., Snowflake, AWS)
Document and evaluate test results within Agile management tools (e.g., Jira, Azure DevOps)
Detect and log program bugs, such as validation rule failures and integration bottlenecks
Work with developers to troubleshoot errors and verify fixes in sandbox environments
Develop test procedures, training materials, and documentation for end-user testing and User Acceptance Testing (UAT) sessions
Implement appropriate testing strategies, including manual and automated testing for Salesforce UI and API layers
Collaborate with Salesforce Architects and Data Engineers on security requirements and customer-facing issues
Participate in Agile development practices, including daily stand-ups, sprint planning, and retrospectives