Location: Harrisburg, PA | Local candidates only
Hybrid - 2 days per week onsite
Contract Length: 6 Months, Contract to Hire
W2 - US Citizen or Permanent Resident

• 2+ years experience in process analysis and improvements.
• Experience with gathering, documenting, and managing business requirements.
• Proficient in SQL

• Strong analytical and problem-solving skills.
• Proficiency in process modeling and mapping tools (e.g., Microsoft Visio).
• Strong written and verbal communication skills with the ability to interact with both technical and non-technical stakeholders
• Knowledge of business analysis frameworks and methodologies (e.g., Agile, Waterfall).
• Familiarity with project management tools and techniques
• Ability to work independently and as part of a team.
• Strong attention to detail with a focus on quality and accuracy.
• Comfortable conducting data analysis when needed.
• Ability to manage multiple tasks and meet deadlines.

1. Process Analysis (40%)
   • Analyze and document current business processes to identify inefficiencies and areas for improvement.
   • Conduct process mapping sessions and workflows to develop comprehensive understanding of business operations.
   • Recommend process changes or optimizations to enhance business performance.
   • Collaborate with business units to implement process improvements and monitor their effectiveness.
2. Requirements Gathering & Documentation (30%)
   • Engage with business stakeholders to gather detailed requirements for new systems or changes to existing systems.
   • Create clear, concise, and comprehensive requirement documents that define functional and non-functional specifications.
   • Ensure that requirements are aligned with business needs and objectives.
   • Facilitate discussions and workshops to refine requirements and ensure understanding among all stakeholders.
3. Stakeholder Collaboration (15%)
   • Serve as the primary point of contact between business stakeholders and the development team.
   • Organize and lead meetings to gather information and clarify requirements.
   • Build and maintain strong relationships with business leaders to understand evolving needs.
4. Testing and Validation (10%)
   • Assist in the creation of test plans, test cases, and user acceptance testing (UAT) for new solutions.
   • Ensure that implemented solutions meet business requirements and are fully functional.
5. Reporting and Documentation (5%)
   • Prepare and maintain reports and documentation related to process improvements, requirements analysis, and project progress.
   • Provide status updates to senior management and other stakeholders.