Objective

Description of Duties

• Develop, test, and deploy ABAP programs and enhancements within the SAP BRIM FICA module.
• Customize and extend standard SAP functionalities to meet client-specific billing, invoicing, discounts, collections and revenue recognition requirements.
• Collaborate with functional teams to gather requirements and translate them into technical specifications.
• Support integration between SAP BRIM and other retail systems such as POS, CRM, and e-commerce portal and mobile app platforms.
• Troubleshoot and resolve technical issues related to FICA processes including invoicing, dunning, payments, revenue recognition, and account determination.
• Optimize performance of custom ABAP code and ensure compliance with SAP best practices.
• Participate in SAP upgrades, patching, and system migrations as needed.
• Document technical designs, unit test results, and deployment procedures.
• Design, develop, and enhance custom SAP applications using ABAP, OData, SAP Fiori/UI5, and SAP S/4HANA extensibility frameworks.
• Develop objects across the SAP landscape including WRICEF (reports, interfaces, conversions, enhancements, forms) ensuring alignment with clean-core and upgrade-safe principles.
• Debug, troubleshoot, and optimize existing ABAP code, integrations, BRIM/SOM processes, and related applications for performance and reliability.
• Participate in design and technical specification creation, code reviews, transport management, and adherence to SAP development standards.
• Configure, support, and maintain RFC, web service, authentication protocols (OAuth2, Basic Auth, SSL Certificates), and external system communication.

• Develop and enhance solutions in SAP CRM Web UI / CRM_UI, including GENIL/BOL programming and One Order framework enhancements.
• Collaborate with functional teams (FI/CO, MM, BRIM/SOM/CI/CC) to translate business requirements into scalable technical solutions.
• Document all technical designs, test plans, impact assessments, functional specs, and implementation deliverables in accordance with organizational standards.
• Ensure proper deployment, performance, and security setup in coordination with Basis and Security teams.
• Support testing cycles, user training, production deployment, and provide post-go-live operational support.
• Stay current with SAP innovations across ABAP, Fiori, S/4HANA, BRIM, BTP, and integration technologies.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the client.  This documentation shall follow the format and / or templates as instructed by the client.
• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
• Lead and participate in project team activities for system work efforts related to enterprise systems.
• Work independently to accomplish tasks and duties assigned.
• Adhere to and follow all client standards, policies, and procedures.
• Utilize various software and/or technology tools to perform job duties.
• Perform tasks and other duties as related to this position and role and assigned by the client.

Desired Skillset

• Strong understanding of FICA processes including contract accounts, payment processing, and account reconciliation.
• Strong understanding of SAP ABAP including ABAP Objects, BAPIs, OO-ABAP, BADIs, User Exits, and Enhancement Framework, CDS Views, AMDP, and RAP-based development.
• Hands-on experience with SAP Fiori/UI5, SAP Fiori Elements, Launchpad configuration, catalogs, groups, and tiles.
• Proficiency with OData service creation, SAP Gateway, REST APIs, JSON/XML structures, and SAP-to-ServiceNow integrations.
• Experience with SAP CRM Web UI and CRM_UI framework including GENIL/BOL development and One Order model.
• Experience integrating SAP with external systems using RFC, SOAP, REST, Web Services, and secure authentication models (OAuth2, SSL).
• Familiarity with ServiceNow MID Server integrations and end-to-end flow between SAP and ServiceNow platform.
• Exposure to cross-functional SAP BRIM components (SOM, CI, CC), Subscription Orders, Contracts, and BTMF processes.
• Experience developing SAP OData via RAP, BTP, and modern SAP cloud-aligned development tools (BAS).
• Experience with UX/UI concepts, responsive design, and building intuitive front-end experiences.
• Ability to analyze complex business problems, propose technical solutions, and collaborate effectively across technical and functional teams.
• Strong communication, documentation, teamwork, and stakeholder engagement skills.
• Experience with SAP S/4HANA and Fiori applications.
• Exposure to Agile development methodologies and DevOps tools.
• Experience working in a multi-brand or omnichannel retail environment.
• Familiarity with retail business processes and customer billing cycles.
• Excellent problem-solving and communication skills.

Required Technical Experience

• 7 to 10+ years of experience in SAP ABAP development, with at least 5 years in SAP BRIM and FICA.
• At least 2 implementation project delivery experience delivering FICA customizations and enhancements for high volume, high usage, SAP BRIM projects
• 7 to 10+ years of SAP ABAP development experience including S/4HANA.
• Hands-on development experience with:
  • SAP CRM Web UI / CRM_UI.
  • GENIL/BOL programming / One Order Framework.
  • SAP BRIM/SOM/CI/CC.
  • OData service development (classical + RAP).
  • REST/SOAP APIs, JSON/XML, and external integrations.
  • RFC and Web Service configuration.
  • Authentication protocols (OAuth2, Basic Auth, SSL Certificates).
  • SAP BTP (Business Application Studio, Cloud services).
  • SAP UI5 / JavaScript / HTML5.
  • Experience with 2+ full lifecycle SAP implementations or major system upgrades.
  • Integration technologies (IDocs, RFCs, Web Services).

Preferred Certifications

• SAP Certified Development Associate – ABAP for SAP HANA.
• SAP Fiori Application Developer Certification.
• SAP S/4HANA Development Certification.
• SAP BRIM Technical Certifications.

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).