Business Analyst
Harrisburg, PA
Contracted
Mid Level
Location: Harrisburg, PA
Hybrid - must be onsite 2 days per week
Position Overview:
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will bridge the gap between business needs and technology solutions by evaluating business processes, identifying areas for improvement, and delivering data-driven recommendations. This role involves working cross-functionally with stakeholders, gathering requirements, and supporting the implementation of solutions that enhance efficiency and performance.
Responsibilities:
Hybrid - must be onsite 2 days per week
Position Overview:
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will bridge the gap between business needs and technology solutions by evaluating business processes, identifying areas for improvement, and delivering data-driven recommendations. This role involves working cross-functionally with stakeholders, gathering requirements, and supporting the implementation of solutions that enhance efficiency and performance.
Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document business requirements and processes.
- Translate business needs into functional specifications and user stories.
- Conduct gap analyses and identify opportunities for process improvements.
- Assist in the development and implementation of new business solutions, systems, and processes.
- Support project teams throughout the lifecycle, including testing and rollout.
- Create detailed reports, dashboards, and presentations to support decision-making.
- Facilitate meetings, workshops, and presentations with stakeholders and team members.
- Maintain documentation such as business requirement documents (BRDs), process flows, and user manuals.
- Act as a liaison between technical teams and business units to ensure mutual understanding and alignment.
- Bachelor’s degree in Business, Information Systems, Finance, or a related field.
- 3–5 years of experience as a Business Analyst or in a similar analytical role.
- Strong knowledge of business analysis frameworks and methodologies (e.g., Agile, Waterfall, BABOK).
- Proficiency in tools such as Excel, SQL, JIRA, Confluence, or Tableau/Power BI.
- Excellent problem-solving and critical-thinking skills.
- Strong written and verbal communication skills with the ability to convey complex ideas clearly.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Pega Platform experience preferred.
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