IT Support Technician

Middletown, PA
Contracted
Experienced
Location: Middletown, PA
Position Type: On-site 
Contract Length: 6 months + possible extensions

Position Overview:
This position supports IT asset deployment and lifecycle management by preparing, imaging, organizing, and deploying desktop equipment in a Windows 11 environment. The role involves inventory tracking, software installation, asset documentation, and assisting with equipment setup and decommissioning while adhering to established IT procedures and schedules.

Duties:
  • Inventory, organize, and track IT equipment and hardware assets
  • Unbox, configure, and prepare desktops, laptops, monitors, and related accessories for deployment
  • Apply Windows 11 operating system images using SCCM and Intune
  • Install and configure software within a Windows 11 environment
  • Update and maintain asset records and documentation in ServiceNow
  • Deploy IT equipment and assets as needed to support operational requirements
  • Assist with decommissioning and retirement of outdated equipment
  • Follow established IT standards, procedures, and operational guidelines
  • Maintain accurate records while adhering to detailed instructions and timelines
Required Skills:
  • High School Diploma required
  • Basic knowledge of Windows operating systems and imaging tools required
  • Ability to lift up to 50 lbs required
  • Strong attention to detail with the ability to follow instructions precisely required
  • Good communication and time management skills required
  • Ability to pass required background screenings required
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