Business Relationship Manager

Harrisburg, PA
Contracted
Experienced
Location: Harrisburg, PA
Position Type: Remote
Contract Length: Long-term with annual extensions

Position Overview:
This position is responsible for serving as a Business Analyst and Business Relationship Manager (BRM), supporting business and technology initiatives through requirements gathering, process analysis, and stakeholder collaboration. The role works closely with cross-functional teams to align business objectives with IT solutions while supporting Agile delivery, SDLC activities, and operational process improvements.

Duties:
  • Gather, analyze, and document business, functional, and technical requirements
  • Evaluate existing business processes and workflows to identify gaps and improvement opportunities
  • Translate business needs into detailed technical requirements, workflows, and user stories
  • Facilitate communication and collaboration between business stakeholders, external partners, and internal IT teams
  • Serve as a Business Relationship Manager (BRM) to maintain alignment, manage expectations, and support issue resolution across teams
  • Support Agile project delivery activities including backlog refinement, sprint planning, Agile ceremonies, and requirements traceability
  • Perform project coordination activities such as tracking project progress, monitoring deliverables, and supporting status reporting
  • Coordinate meetings, workshops, and work sessions with cross-functional stakeholders
  • Escalate project risks, blockers, and scope concerns as needed
  • Assist with testing and validation activities by reviewing requirements, executing test scenarios, and confirming solutions meet business expectations
  • Develop and maintain project, workflow, and operational documentation
  • Support backlog management, workflow tracking, and process mapping activities using Azure DevOps and similar tools
  • Collaborate with business and technical teams throughout the Software Development Life Cycle (SDLC)
  • Manage multiple priorities and stakeholders in a fast-paced Agile environment

Required Qualifications:

  • 3+ years of experience working as a Business Analyst (BA), Business Relationship Manager (BRM), Project Coordinator, or in a similar role
  • Experience gathering, analyzing, and documenting business and technical requirements
  • Experience supporting Agile teams and Software Development Life Cycle (SDLC) processes
  • Hands-on experience using Azure DevOps or similar work management and tracking tools
  • Familiarity with testing coordination, User Acceptance Testing (UAT), and validation support activities
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